“I found out about HCRO by recommendation after a long time spent researching a place to host my PlaneWave CDK14-based system. While many places host high-end telescopes and do so reasonably well enough, I was always left with an unsure or underwhelmed feeling regarding the things that happen after an installation – the day-to-day support and the ongoing improvements and technology invested into the facilities. My experience developing for and supporting the users of the N.I.N.A. software project had educated me on a lot of ups and downs that can come with remote hosting, so searching for the perfect place felt like searching for a unicorn. For many issues, quick resolution absolutely requires the site operator to be engaged and familiar with a customer’s particular setup and mission. When talking to Greg at HCRO for the first time, I realized that the uncertainty I felt with other sites was completely absent. In short, HCRO immediately felt like a natural fit; a perfect place that would – and now does – enable me to test my software projects and engage in my research-leaning astro-imaging.
There are many other reasons to like HCRO. Its “high and dry” siting, 2290 meters above sea level, removes much of the transparency-sapping humidity. Far enough from large mountain ranges, sub-arcsecond seeing is the norm, not the exception. The remoteness of the New Mexican desert and proximity to the Very Large Array put it among the darkest skies in the continental US.
Greg and his staff are highly knowledgable and skilled with the installation and operation of equipment from just about every major vendor there is. They spare no effort to ensure your remote setup operates as reliably as possible, providing assistance, giving advice, and helping with the little things that seem insignificant but help make a remote setup operate smoothly. Should you choose to visit, the accommodations are fantastic and comfortable. I am very proud to say that I’m a customer of Howling Coyote Remote Observatories and highly recommend it as the top-tier remote hosting facility that stands apart.”
– Dale Ghent
Small/Scientific Telescope Engineering Learning and Astronomical Research (STELAR) Group
N.I.N.A. contributor and plugin author